Logging Into the Catalog
Searching for an Item
|Title Search:||Lobster Chronicles|
|Author Search||Greenlaw, Linda (Use last name then first name)|
Creating a Request
Note: if an item is not available in any library, you may receive the following problem message:
"The item you have selected is not available at any of the libraries associated with this catalog. All of the libraries either do not have the item currently available or are unwilling to lend this item."
Note: You should only request an item once, even if it appears in multiple libraries. Once you request an item, it is
put on a random list and then the system places the request to the library.
**There is a limit of 5 active requests at one time. An active request is considered any request that has a status of pending, shipped or received. This is in effort to comply with regional and national ILL policy.
Checking Request Status
You can check on the status of your request at any time by choosing the "Review your Requests" button on the Patron Main Menu screen, which appears after you first log into the system.
If you provide an e-mail address in your request, you will be notified by e-mail when your library receives the item. At that point, you may pick your item up at the library selected as your pick-up library.
Cost: No charge for borrowing
Loan period: 28 days
Renewals: No renewals allowed
Limits: 5 items at a time
Overdue Fines: If you keep the item beyond the due date you will be charged whatever fine your library charges for an overdue interlibrary loan item.
Note: If you lose the item, you will be responsible for the replacement cost and any processing fees.
If a request has the status of Pending, it may be cancelled.
Items may be returned to any library in the SAILS system.
The system will attempt to fulfill your request for 30 days. If the request expires you will receive an e-mail notification, if you supplied an e-mail address. Please contact your library if you wish to have them try other sources.
More About Searching in iBistro
|How to Search||Search Again from the Search Results Display|
|Advanced Search||Limit a Search|
|Search Results||Searching Tips|
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