Remember to keep the patron's email in their record, even if they are switching to getting notified via SMS or VOICE. This way they'll be able to request their PIN, be contacted if holds are about to expire and know when they need to renew their library privileges.
Overdrive will soon be revamping our downloadable library collection. We will have ebooks that can be read in a browser or on a mobile device, without having to download!
Preview a few titles and learn how it will work at: http://read.overdrive.com/about