Part Time Library Technician II

Description:

Under general supervision from the Library Director and/or Patron Services Supervisor, the Library Technician II is responsible for providing general circulation services to the public in a courteous manner and in accordance with Library policies and procedures. Duties include library work of a technical and routine nature requiring knowledge of existing policies and procedures, good judgment and common sense. Circulation duties require constant interaction with library patrons, in person, and over the telephone, and require excellent customer service skills. The Library Technician II also performs some specialized collection maintenance tasks that require attention to detail and accuracy.
(Other tasks, projects and duties as assigned.)
ESSENTIAL FUNCTIONS:
· Staffing the Circulation Desk as needed, greeting and assisting patrons employing effective customer service skills.
· Performing all Circulation Desk functions, including: check-in, check-out and renewals; informing Library patrons of the status of their Library records; collecting overdue fines and other fees; processing applications for, and issuing, new Library cards; assisting Library patrons in locating information, answering readers’ advisory questions and retrieving Library materials in all formats; fielding requests for new acquisitions and Interlibrary Loans; notifying Library patrons of materials being held for them; removing unclaimed holds; emptying book-drop throughout shift.
· Receiving phone calls, and assists or transfers calls as necessary.
· Performing Library opening and closing procedures.
· Assisting in seeing that Library rules of conduct are observed by asking Library patrons to observe rules of conduct that are not being followed, and by informing Library administration when necessary.
· Processing overdue notices, including contacting borrowers by phone. · Processing interlibrary loan requests.
· Maintaining periodical collection by recording incoming magazines, alerting Library Director to subscription problems.
· Some supervision in the absence of the Library Director/Assistant Director.
Schedule includes mornings, evenings and two Saturday per month. 19 hours per week; may include additional hours as needed.

Qualifications: 

Previous public library experience and a two-year college degree are preferred and have a demonstrated ability to work well with the public and in a team environment. Reliability, maturity, flexibility, a warm and friendly demeanor, and a willingness to offer superior customer service are required. Ability to lift materials weighing up to 40lbs is necessary. Proficiency with computer programs, including word processing and e-mail, is essential.

Education Required: BA/BS

Salary: $18.35/hr

Closing Date: 10/31/2023

Contact Information: 

Please send cover letter and resume to Elisabeth Botelho at ebotelho@sailsinc.org

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Seekonk Public Library

Part Time Library Customer Services Associate

Description:

Duties/Description: Customer Services Associates provide direct service to library users
primarily by: checking-out, renewing, reserving and requesting library materials; issuing library
cards and maintaining library records; responding to user inquiries and requests;
recommending books and other materials that may be of interest to the user; instructing users
in how to use library equipment and other services, including electronic services; explaining to
users the policies and rules of the library and network, resolving routine problems and referring
users to others who can provide further assistance. Customer Services Associates also check-in
materials, re-shelve materials, and process inter-library loans. Customer Services may be
required to engage in other related activities as required.
Minimum Qualifications: Applicants must have a high school diploma or its equivalent.
Applicants must be capable of operating a cash register, a personal computer, and related
peripheral devices. Applicants must have basic knowledge of current Windows operating
system, and Internet browsers and social media applications. Preference will also be shown to
those with experience using automated library computer systems and the SIRSI/Dynix in
particular.
Other Required Skills and Abilities: Customer Services Associates must have a strong
commitment to public service and have the ability to interact courteously and patiently with
the library users. Applicants must be able to communicate effectively with users and co-
workers.
Applicants must be capable of understanding and executing the operational routines defined by
the policies and procedures of the library and the SAILS network. A familiarity with public
library services and practices is highly desirable. Preference will be given to those with prior
library work experience and/or those with work experience involving direct service to
customers.
Applicants must be able to work as a member of a team, adjust their activities to fluctuating
demands of library users, and perform task despite frequent interruptions.
Physical Effort: Work effort involves sitting, stooping, walking, and standing. There may be a
need to stretch, bend, reach lift 25 pounds, and push or pull fully loaded library booktrucks.
Duties require standing effectively 90% of the time, and requires intermittent physical effort to
move library materials and return them to the shelving.
Hours & Conditions: This is part-time position and the person hired will typically work between
12 and 15.5 hours per week. Work schedule includes some evenings and Saturdays.
This position is covered under a collective bargaining agreement between the Town and the
Seekonk Public Library Employees Association, MLSA, AFT Mass.

Qualifications: 

Minimum Qualifications: Applicants must have a high school diploma or its equivalent.
Applicants must be capable of operating a cash register, a personal computer, and related
peripheral devices. Applicants must have basic knowledge of current Windows operating
system, and Internet browsers and social media applications. Preference will also be shown to
those with experience using automated library computer systems and the SIRSI/Dynix in
particular.

Education Required: high school diploma or its equivalent.

Salary: The starting pay rate at Step 1 is $17.81 per hour, and increases annually in three additional steps. There are no additional benefits.

Closing Date: 04/30/2023

Contact Information: 

Please submit a completed Town of Seekonk Employment Application form to the

Kathleen Hibbert, Library Director
c/o Town Administrator’s Office
Seekonk Town Hall
100 Peck St.
Seekonk, MA 02771
The form can be obtained at the Library and the Town Administrator’s office in Town Hall, or it
can be downloaded from the town website at https://www.seekonk-ma.gov/administration/
pages/employment-opportunities.

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Carver Public Library

Part Time Library Circulation Aide – Children’s

Description:

The Carver Public Library is seeking applicants for a Circulation Aide – Children’s. Hours are Wednesday 2 pm – 6 pm, Thursday 12 pm – 4 pm, Friday 12 pm – 4 pm and Saturday 10 am – 2 pm. Duties include all library services for children and young adults, assisting patrons, assists with story times and other programs, and other related work under the direction of the Library Director.

Qualifications: 

Knowledge of library procedures, children’s literature, computer operations, two years of library experience in a children’s department is preferred.

Salary: This is a part-time 16 hour per week Union position with an hourly rate of $15.47

Closing Date: 03/31/2023

Contact Information: 

Send letter of interest and resume to:
Elaine.Weston@carverma.gov or to: Human Resources, Carver Town Hall, 108 Main St., Carver MA 02330. Position will remain open until filled. AA/EOE

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Dartmouth – Southworth Library

Full Time Library Director

Description:

This position performs highly responsible work requiring the frequent exercise of leadership, independent judgment, and initiative in planning and overseeing the administration of the libraries and in the development and delivery of library services to meet individual community and regional needs. The Library Director oversees and supervises the daily operation of the public library, and all aspects of administration including personnel, budget, purchasing and programming. Additionally, the Library Director develops and implements policies; analyzes library service needs and library resources, recommends plans, programs, and budgets to the Board of Trustees, prepares related reports and statistics; recruits, selects, and supervises professional, para-professional, clerical and library custodial personnel; represents the interests of the Board to the Town, the State, and other organizations; plans and carries out public relations activities; confers with library users on matters involving interpretation of rules, suggestions, complaints and questions; prepares various grant proposals; and keeps current with professional concerns in areas of management, technology, etc.

Qualifications: 

Master’s degree in Library Science from an ALA-accredited school; seven years of experience in library administration, at least three of which involved supervisory experience; or an equivalent combination of education and experience.

Education Required: Master’s degree in Library Science from an ALA-accredited school

Salary: $89,522 – $116,378

Closing Date: 04/20/2023

Contact Information: 

Interested candidates may submit employment application, cover letter, and resumes to:
jobs@town.dartmouth.ma.us
Full job description and employment applications can be found on Town of Dartmouth website, on Employment Opportunities page.

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Dartmouth – Southworth Library

Part Time Part-Time Library Technician – 19 hours

Description:

This is a part time 19 hour work week position with a schedule that includes Saturdays and evenings. Direct public service, clerical and technical work in providing various library services to the Dartmouth Public Libraries.

Qualifications: 

Associate’s degree, including courses in secretarial skills, business, or related fields; one-year responsible experience in secretarial or bookkeeping/accounting work; or equivalent of 15 credits towards Associates degree in related field with minimum of three years’ experience.

Education Required: Associates degree, including courses in secretarial skills, business, or related fields

Salary: Grade 2- $18.96 to $24.88 per hour

Closing Date: 03/31/2023

Contact Information: 

Applicants may submit employment application, cover letter, and resumes to:
jobs@town.dartmouth.ma.us
Employment applications can be found on the Town of Dartmouth website under
Human Resources, Employment Opportunities

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Middleborough Public Library

Part Time Secretary/Bookkeeper

Description:

Routine secretarial and bookkeeping in an office setting; and all other related work as required.
Supervision:
Work is performed under the general supervision of the Library Director or her/his designee.
Job Environment:
• Work is performed under typical library conditions.
• Operates computers, typewriters, copier, fax and all other standard office and library
equipment.
Essential Responsibilities:
The essential functions or duties listed below are intended only as illustrations of the various
types of work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a logical assignment to the
position.
• Acts as a Secretary/Receptionist for the Library Director.
• Does accounts payable and general typing for the Department.
• May work with confidential material such as personnel records.
• Regular contact with other departments, libraries or vendors by phone, fax, e-mail or in
person is required.
• Maintains administrative files.

Qualifications: 

High School Diploma required. Additional training preferred. Two years of experience in
an office environment preferred.
• Knowledge of bookkeeping and office software (database, work processing,
spreadsheet) required. Knowledge of public library procedures preferred.
• Ability to interact with staff and the public. Ability to relate to staff in a manner that
promotes cooperation while performing appropriate services.
• Strong written and verbal communication skills. Good interpersonal skills. Detail
oriented.

Physical Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions. The Employee is frequently required to sit, talk, hear, use hands to
finger, feel or operate objects or controls, and reach with hands or arms. The employee is
occasionally required to walk. Specific vision abilities include close vision and ability to adjust
focus.

Education Required: High School Diploma required.

Salary: $17.19 to $25.25 per hour (in 9 annual steps)

Closing Date: 02/17/2023

Contact Information: 

Respond to: Please email a completed employment application, a resume, and a cover letter to:
midlib@sailsinc.org

The Town of Middleborough is an equal opportunity employer

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Middleborough Public Library

Part Time Circulation Technician

Description:

12 hours/week (Evenings and Saturdays)
Routine clerical and direct service work in connection with library services and related
activities; all other related work as required.

Supervision:
Work is performed under the general supervision of the Library Director or her/his designee.
Performs varied routine library functions in accordance with prescribed procedures which
require constant attention to detail and accuracy.

Job Environment:
Work is performed under typical library conditions; it requires frequent interaction with library
patrons, staff and volunteers.
Essential Responsibilities:
The essential functions or duties listed below are intended only as illustrations of the various
types of work that may be performed. The omission of specific statements of duties does not
exclude them from the position if the work is similar, related or a logical assignment to the
position.
• Provides circulation and basic reference services for patrons.
• Performs a variety of related clerical functions.
• Aids in various phases of operation at the front desk: answers the telephone, provides
basic directional reference and reader advisory services; issues library cards; checks
books and other library materials in and out; handles monies for library-related services;
assists patrons in the use of library facilities and in locating library materials; shelves and
maintains collection in proper order.
• Assists library volunteers, as needed.
• Updates patron records and performs miscellaneous filing and computer data entry
work.
• Handles a variety of requests from patrons related to computer help, our digital catalog,
and various online resources available.
• Assists with museum pass requests, meeting room/study room reservations, and any
special project related or similar to library clerical duties.
• Operates computers, printers and all other standard office and library equipment.
Troubleshooting capabilities for various electronics will also be necessary.

Qualifications: 

High school diploma with some college coursework and six months of experience in library
services (preferred); or an equivalent combination of education and experience.

Salary: $17.19 to $25.25 per hour (in 9 annual steps)

Closing Date: 02/17/2023

Contact Information: 

Please email a completed employment application, a resume, and a cover letter to:
midlib@sailsinc.org

The Town of Middleborough is an equal opportunity employer

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Norton Public Library

Part Time Circulation Assistant

Description:

The Norton Public Library is seeking a friendly, helpful customer-service oriented person to work at our circulation desk. Desk staff duties include greeting library users and performing all circulation desk activities, answering phone calls, assisting patrons with library resources and technology, and answering directional and other basic questions. Duties also include assisting with collection maintenance, including shelving, shelf reading, cleaning, emptying book drop and searching for items in the collection. This is a part-time non-benefited position. The ideal candidate will have flexibility, dependability and be detailed-oriented.

10-15 hours per week including evening hours and Saturday rotation.

Qualifications: 

Computer skills and an ability to master the library’s automated library system is crucial. Library user and experience with our network catalog a plus. Proven public service skills and ability and desire to work effectively with patrons of diverse backgrounds with a wide variety of needs and abilities.

Education Required: High School Diploma

Salary: $15.75 per hour

Closing Date: January 6, 2023

Contact Information: 

Please send cover letter and application to: Lee Parker, Director
Norton Public Library 68 E. Main St.
Norton, MA 02766 Or email nortonlibrary@sailsinc.org

Visit www.nortonlibrary.org/employment for application

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SAILS Headquarters

Full Time Digital and Member Services Librarian

Description:

Position Overview
The Digital & Member Services Librarian works under the supervision of the Assistant Director for Technology Services to support member library use of SAILS systems in the areas of circulation, reports / analytics, acquisitions, and digital collections. The team-oriented and customer-friendly individual in this position will respond quickly and accurately to requests from member libraries, troubleshoot problems, maintain documentation, and manage the SAILS digital services collection, primarily Overdrive. This position will also work with SAILS schools libraries to manage end-of-school-year processes and loading of student / faculty records.
Essential Job Functions
● Provide quality and prompt customer service to SAILS member libraries
by providing assistance, answering questions, and consulting on settings
via email, phone and on-site visits.
● Carry out service requests that include, but are not limited to the following:
configure and run statistical reports; make batch updates to items,
patrons, and transactions; update system codes; run inventory reports;
and load student/faculty records.
● Build and maintain a thorough knowledge of circulation, reports, statistics,
and acquisitions in Symphony, BLUECloud Analytics, MobileStaff and
other SirsiDynix services used at SAILS.
● Perform testing on new releases and custom development.
● Help in the development and presentation of training to member library
staff.
● Create, update and organize documentation and training materials due to
software upgrades, the addition of new features, or changes in policies
and procedures.
● Manage the SAILS digital collection in Overdrive, serve as liaison to the
SAILS Overdrive Committee, and provide primary support for Overdrive
services.
● Use creativity and independent judgment to troubleshoot problems / find
solutions for member libraries. Refer problems to vendors when
appropriate.
● Represent SAILS at meetings and conferences.
● Keep abreast of local/national standards, emerging technologies, and
trends through reading, webinars, trainings, conference attendance, etc.
● Perform special projects and other duties as required.

Qualifications: 

Required
● MLS from an ALA accredited program or current enrollment.
● Prior professional experience working in an academic, public or school library or a library support organization using current integrated library system software.
● Ability to write well-organized, user-friendly, easy-to-follow documentation and instructional materials.
● Ability to communicate effectively with library staff members with varying technology skills and experience.
● Proven written and oral communication skills and a strong public service philosophy.
● Strong service orientation and the ability to work in a collegial manner with co-workers.
● Ability to be self motivated, to exercise initiative and independent judgment, to solve problems with minimal assistance, and to prioritize tasks in a busy support environment.
● Strong attention to detail.
● Strong analytical, organizational, and planning skills.
● Proven ability to work as a member of a team.
● Flexibility in a rapidly changing automated environment.
● Comfortable with Windows, Microsoft Office, Google Workspace, and the Libby app.
● Valid driver’s license.
Preferred
● Experience with SirsiDynix Symphony Workflows.
● Experience providing end-user support.
● Experience performing circulation or acquisitions services in an academic, public or school library.
● Experience working with relational databases.
● Familiarity with ordering materials and running reports in Overdrive Marketplace.
● Experience with help desk ticketing software.
● Experience with manipulating data in Excel, Google sheets or other software.

Education Required: MLS from an ALA accredited program or current enrollment.
Salary: $52,537 – $70,925
Closing Date: December 30, 2022
Contact Information: 

To apply, fill out this form and attach a PDF containing a cover letter and resume.

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