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New and Improved eCard Registration Service
July 10th, we'll turn on the new eCard registration form. This is being LSTA funded through the MBLC for eight of the MA networks; CLAMS, CW/MARS, MVLC, MBLN, MLN, NOBLE, OCLN, and SAILS. We've been allowing patrons to register for online cards for several years now, however we never had control over who was registering.…
Holds for patrons – item in hand
Does this situation sound familiar? A patron calls to ask to put aside an item they "see" is on the shelf. You find the item, put it on hold for the patron, and immediately trap the hold for them. We've heard of a new problem that can happen with this scenario. If you don't select…
Question about search results
We received the following question and believe others are probably asking it as well. Question: In "item search and display", when I look up "Summer of 69" by Elin Hilderbrand, and look at the detailed display, it lists 97 copies in the main search window. When I open the record and click on the red…
Print sum of checked out item prices
"Total price of checked out items" field A "Print sum of checked out item prices" option was added to due date and charge slips for the Checkout wizard. When enabled, this option causes WorkFlows to print a "Total price of checked out items" field on the patron's checkout slip. This field shows the total price…
Copy User Property Setting
If you want to see the "SMS Notice Contact Info" tab on the copy user wizard, you have to check "Show SMS Notice Contact Info Tab" in the Checkout wizard > Properties > Helpers > Register New User. But yes, even once that is turned on, the information will still not be copied over from…
Blanket Holds Workaround
Copy level blanket holds result in 'Records in use' message PROBLEM DESCRIPTION When trying to place copy level holds for items attached to the same title in the blanket hold wizard, if the system is configured to dynamically update the holditem database (which is used in the onshelf items with holds wizard) the system will…
Circulating Sets FAQ
Auto-Renewal Info
1. By Monday, August 20 SAILS will have made a change in all circulation rules that allow renewals so that the renewal due date will be from the original due date rather than from the date on which the item is renewed. This is viewed as a service to all patrons whether or not the library is…
Barcode Scanner Tips
Clean Hold Shelf Report – HOLD-Exp
It has come to our attention that there are times when an available hold expires, the item belongs to another library, but the Clean Holds Report does not put the item in transit. Rather, the report lists the item with a location of HOLD-EXP (see below) PAT Patrick, Phaedra The curious charms of Arthur Pepper…
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