SAILS Help Desk

Welcome to the SAILS Support Help Desk!

Please use the form below to submit your trouble ticket to SAILS. Someone from the SAILS staff will contact you with any follow-up questions. Our office hours are M - F, 8 am - 4:30 pm. If your ticket is received off-hours, we'll contact you as soon as possible. Call us at 508-946-8600 x1 on weekend & off-hours only if you can't connect to Workflows on any computer at your library.