As the COVID-19 situation continues to evolve, the libraries in the SAILS network want to let you know the measures we are taking to provide service to our patrons and students during this period. Our libraries are committed to delivering essential services while also protecting the health and safety of staff and all of our users.

The below information has been updated as of 5/24/2020.

Library closings

Some libraries are offering curbside pickup options. Please contact your library directly to find out what services they are offering.

Your library checkouts

SAILS libraries want to give you plenty of time to return material after they re-open. For public library patrons, due dates have been extended to July 9, 2020. This due date has been applied to all materials originally due March 1 or later. Many libraries have applied this extended date to checkouts due before March 1. Log into your account in the SAILS catalog to see which of your checkouts have been extended. More info on logging into your account

All school library due dates have been extended to September 1, but your school may send information about returning library materials sooner . Students and faculty at SAILS academic libraries should contact their libraries with questions about extended due dates.

Due dates may be extended again if needed.

Your holds

Patrons and students can continue placing holds on material during this period, however, the statewide service that delivers materials from one library to another has been suspended. Your holds will not be filled until libraries re-open and delivery service is restored. Please understand that there will be a delay in filling these holds at that time.

If your hold arrived at your library before it closed, and you did not have a chance to pick it up, we have extended the pickup date to June 15. This new date will give you a few days to pick up your hold when your library reopens. This date may be extended again if needed.

Many, but not all, patron holds have been suspended as we prepare for the phased reopening of libraries. At this time, you will not be able to suspend or unsuspend holds. Once the statewide delivery service is running again and has caught up to the backlog, SAILS will unsuspend these holds in the order that they were placed.

Online materials

All of our libraries provide access to online materials. E-books, audiobooks, and e-magazines are available through the SAILS Overdrive collection. We recommend using the Libby app to access these resources. 

Your library may also have online collections available. Be sure to visit their web sites to see what else may be available to use while you’re at home.

For people who do not yet have a library card, you can easily sign up for a card by filling out the form at During the COVID-19 epidemic, this card will be good for two months before you need to visit a library to upgrade it to a permanent card.

If your SAILS card was set to expire in March or later, you can continue using your card through September 1 so that you can access these online resources. If you are still unable to access resources due to an expired card, please contact your library to see if it can be extended.

Contact your library if you have further questions.

  14 comments for “SAILS COVID-19 UPDATE

  1. Katherine Gagne
    April 28, 2020 at 8:27 am

    Libraries have been there for me throughout my life. As a child, they were a safe haven for me to turn to when my household was in turmoil. Reading is one of the best ways to escape one’s current situation and immerse oneself in another world. It helps cultivate empathy, understanding and expands a person’s viewpoint. You are an essential service and I hope you are able to open soon. I miss the library so much. God Bless and take care. We all hope to see you soon.

  2. admin
    April 12, 2020 at 12:11 pm

    Thank you. That’s very nice to hear and we can’t wait either! – Laurie

  3. admin
    April 12, 2020 at 12:09 pm

    Thank you for your kind words. We’ll make sure to pass them along to the Richards Memorial Library. – Laurie

  4. cindy o'brien
    April 12, 2020 at 12:00 pm

    I love our library so much and miss going in. Thank you so much for making everything easier for us. You all are so essential to someone like me who still loves the feel of a book in my hands! Stay safe and healthy and I look forward to seeing you again 🙂


  5. Tee
    April 11, 2020 at 9:24 pm

    I run the chess club at my library, and I miss it so much! Thank you for making things a little easier for everyone, I can’t wait for the libraries to open up again.

  6. admin
    April 9, 2020 at 7:50 am

    Thank you, Bill. As I’m sure you know, the library staff feel the same. – Laurie

  7. Bill S
    April 8, 2020 at 9:49 pm

    Thanks for the extended due dates and all the digital content. We still miss you

  8. admin
    April 4, 2020 at 12:46 pm

    Thank you. It’s very nice to hear and I know they miss you too!

  9. admin
    April 4, 2020 at 12:44 pm

    Theresa, I’ll email you your account information privately. – Laurie

  10. Theresa
    April 4, 2020 at 12:35 pm

    Wondering what to do if I cannot find my library card. Would love to use some online resources but believe my card is at my daughters and she cannot locate it. Should I use the “guest” option? Thanks,Theresa

  11. Erin
    April 3, 2020 at 11:25 pm

    Thank you for sharing. We so miss our library!

  12. paula
    March 28, 2020 at 8:47 am

    Miss the library and hope everyone will remain healthy..
    lets use this opportunity to enjoy a good book or reread
    one we have at home…….hope to see you all soon

  13. Kathy
    March 17, 2020 at 8:04 pm

    Thank you Debby! We hope you and yours stay safe and healthy!

  14. Debby
    March 17, 2020 at 5:41 pm

    Great work. Thank you and all the libraries in the network

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