SAILS COVID-19 UPDATE

As the COVID-19 situation continues to evolve, the libraries in the SAILS network want to let you know the measures we are taking to provide service to our patrons and students during this period. Our libraries are committed to delivering essential services while also protecting the health and safety of staff and all of our users.

The below information has been updated as of 7/27/2020.

Library closings

Please see our COVID-19 Reopenings list to see which libraries are offering curbside and no-contact pickup services. Please contact your library directly to find out what services they are offering.

Your library checkouts

Consult our COVID-19 Reopenings list to see which libraries are currently accepting returns. In some cases, libraries may only accept returns at specific hours or through the bookdrop. Please contact your library for further details.

Because libraries are quarantining materials after they are returned, there will be a delay in checking those items in. They may be listed on your account for several days after you return them. If checked-out material is still listed on your account a week after returning items, please contact your library.

SAILS libraries want to give you plenty of time to return material. Due dates for all public library materials due March 1 or later were extended into July. Log into your account in the SAILS catalog to see the due dates for your checked-out material. More info on logging into your account

All school library due dates have been extended to September 1, but your school may send information about returning library materials sooner . Students and faculty at SAILS academic libraries should contact their libraries with questions about extended due dates.

Your holds

The statewide delivery system that transports materials among our libraries has resumed service for most SAILS public libraries, but some are still unable to accept delivery. Please be patient while the delivery system catches up on the backlog of holds.

Many, but not all, patron holds were suspended as we prepared for the phased reopening of libraries. SAILS will begin to gradually unsuspend these holds starting on Monday, June 29. Because our libraries are in different phases of reopening, some holds will stay suspended for another few weeks. We thank you for your patience as we go through this process.

Online materials

All of our libraries provide access to online materials. E-books, audiobooks, and e-magazines are available through the SAILS Overdrive collection. We recommend using the Libby app to access these resources. 

Your library may also have online collections available. Be sure to visit their web sites to see what else may be available to use while you’re at home.

For people who do not yet have a library card, you can easily sign up for a card by filling out the form at https://www.sailsinc.org/my-account/get-a-library-card/. During the COVID-19 epidemic, this card will be good for two months before you need to visit a library to upgrade it to a permanent card.

If your SAILS card was set to expire in March or later, you can continue using your card through September 1 so that you can access these online resources. Online card registrations done early in the pandemic have been extended through September 1. If you are still unable to access resources due to an expired card, please contact your library to see if it can be extended.

Contact your library if you have further questions.

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