As the COVID-19 situation continues to evolve, the libraries in the SAILS network want to let you know the measures we are taking to provide service to our patrons and students during this period. Our libraries are committed to delivering essential services while also protecting the health and safety of staff and all of our users.
The below information has been updated as of 8/17/2020.
Please see our COVID-19 Reopenings list to see which libraries are offering curbside and no-contact pickup services and which are providing in-person service. Please contact your library directly to find out what services they are offering.
Your library checkouts
Because libraries are quarantining materials after they are returned, there will be a delay in checking those items in. They may be listed on your account for several days after you return them. You may also receive overdue or auto-renewal notices for items that have been returned, but have not yet completed quarantine. If checked-out material is still listed on your account a week after returning items, please contact your library.
Consult our COVID-19 Reopenings list to see which libraries are currently accepting returns. In some cases, libraries may only accept returns at specific hours or through the bookdrop. Please contact your library for further details.
Most public libraries are using standard due dates for materials again. Please contact your library with any questions about due date. You can find due dates for materials checked out on your card by logging into your account.
All school library due dates have been extended to September 1, but your school may send information about returning library materials sooner. Students and faculty at SAILS academic libraries should contact their libraries with questions about extended due dates.
The statewide delivery system that transports materials among our libraries has resumed service for most SAILS public libraries, but some are still unable to accept delivery. Please be patient while the delivery system catches up on the backlog of holds.
Most, but not all, holds that were suspended during the pandemic have been unsuspended. All holds for public library patrons suspended by the network should be unsuspended by August 31. You can also suspend and unsuspend your holds by logging into your account.
Please understand that, with quarantine periods for materials, holds are not filling as quickly as usual. We thank you for your patience as we go through this process.
All of our libraries provide access to online materials. E-books, audiobooks, and e-magazines are available through the SAILS Overdrive collection. We recommend using the Libby app to access these resources.
Your library may also have online collections available. Be sure to visit their web sites to see what else may be available to use while you’re at home.
For people who do not yet have a library card, you can easily sign up for a card by filling out the form at https://www.sailsinc.org/my-account/get-a-library-card/. During the COVID-19 epidemic, this card will be good for two months before you need to visit a library to upgrade it to a permanent card.
If your SAILS card was set to expire in March or later, you can continue using your card through September 1 so that you can access these online resources. Online card registrations done early in the pandemic have been extended through September 1. If you are still unable to access resources due to an expired card, please contact your library to see if it can be extended.
Contact your library if you have further questions.