Library Account Help

Log into your Enterprise account

Select your library and search the network!

  • My login doesn't work!
    • Your User ID is your library card’s barcode.
    • If you are unsure of your PIN#, please contact your library. Often it’s the last 4 digits of your phone number.
    • If you are using a k-12 barcode your pin number should be 9999
    • Please enter your barcode without any spaces or letters (which may be present on your library card).
    • Forgot your PIN? Get it here.
  • I lost my card - Contact your library and they will be happy to update your account with a new card. See our list of libraries for their contact information.
  • My card expired - Contact your library and they will be happy to update your account with your current information.
  • I need a library card - Don't have a library card?

    Register now for a temporary library card.

    • Online registrations become active immediately.
    • You can place up to 5 holds
    • Get into the online magazines & newspapers
    • Checkout and download Overdrive books & music

    *You have 3 weeks to come to the library with identification to pick up your card. *If you are under 18, you may need to have a parent or legal guardian co- sign your registration when you pick up your physical card. *If you live outside of MA, you may be assessed a fee for a library card. Please contact your hometown library for further information on specific registration policies.

Email/Library Notice Issues

  • How come I haven’t received any email notices?
    The problem could be they are seen as SPAM. There are a number of things you can do to prevent this and get your email notices.
    >> Please view the instructions on changing/updating your email settings, based on your email provider.

  • What kind of notices can I receive from the Network?
    • Reminders for items which will soon be due.
    • Notices that holds are ready for pick-up.
    • Emails for items that are overdue.
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